TY - JOUR T1 - Investigating the effect of re-engineering on improving the quality of educational services of Islamic Azad University, Karaj Branch TT - JF - jamed JO - jamed VL - 1 IS - 4 UR - http://jamed.ir/article-1-63-en.html Y1 - 2019 SP - 1 EP - 12 KW - Re-Engineering KW - Education KW - Educational Services N2 - Introduction: educational services are one of the most important parts of human capitalization. This system improves all parts of society including politics, economy, the environment and other systems that humans are connected to them. In this context re-engineering of educational system is an incumbent process because this system needs to improve every time. Method: In this study, library sources and science documents were used to gather data, and also a standard questionnaire or a 5-point Likert scale. 104 corrected questionnaires were selected from 120 questionnaires. SPSS 20 software was used to calculate Cronbach's alpha coefficient and determine the reliability of the questionnaire. Result: Ten criteria are divided into one-dimensional categories, meaning the conditions that include both the degree of satisfaction and the level of satisfaction. Such that, the more satisfaction is given, the greater the need is satisfied, and vice versa. Finally, 9 components of attractive needs are composed of. Conclusion: The transition of construction, the re-creation of thought, and the absence of insistence on existing organizational structures are stressed by reengineering. Therefore, it should not be believed that the final term in the administration of organizations is the popular learning of the organization and management. M3 ER -