AU - Naderifar, Mahin AU - Barkhordar, Mansoureh AU - Nemati Dehkordi, Shahnaz AU - Jalalodini, Alia AU - Ghaljaei, Fereshteh TI - The role of quantum skills in conflict resolution in educational organizations: A review article PT - JOURNAL ARTICLE TA - jamed JN - jamed VO - 1 VI - 2 IP - 2 4099 - http://jamed.ir/article-1-33-en.html 4100 - http://jamed.ir/article-1-33-en.pdf SO - jamed 2 ABĀ  - Introduction: Conflict is a phenomenon that can have positive consequences or bring about inefficient and destructive events for the organization. Conflict in many educational organizations, including universities is a serious problem. Conflict management is a process of identifying an appropriate role in the conflict between groups and includes appropriate techniques for the removal of inefficiencies or stimulation of organizational effectiveness. The quantum skills of conflict resolution is a theory that is based on chaos theory and quantum theory, which introduces the seven basic skills for conflict management. This study introduced quantum skills related to conflict management in educational organization as well as their application techniques. Materials and Methods: This review article was carried out by searching databases such as PubMed, Elsevier and IranMedex, with conflict and quantum skills as keywords as well as their English equivalents. From 47 articles obtained, 25 articles were assessed. Results: Research shows that quantum skills are great analytical capabilities for conflict resolution and management and can be effective in the perception and improvement of the organization and useful for management and leadership in complex situations. According to this model, educational organizations are flexible and creative and constantly changing, without any limits. Conclusion: Experts need quantum skills for conflict resolution. These skills help the managers of 21st century to confront the mental skills required to manage the persons and resolve conflicts. Quantum managers can solve the problems of educational organizations through communication and discussion. CP - IRAN IN - School of Nursing and Midwifery, Zahedan, Iran LG - eng PB - jamed PG - 11 PT - Original Research YR - 2018