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:: Volume 1, Issue 2 (winter 2018) ::
3 2018, 1(2): 11-15 Back to browse issues page
The role of quantum skills in conflict resolution in educational organizations: A review article
Mahin Naderifar, Mansoureh Barkhordar, Shahnaz Nemati Dehkordi, Alia Jalalodini, Fereshteh Ghaljaei
Abstract:   (4665 Views)

Introduction: Conflict is a phenomenon that can have positive consequences or bring about inefficient and destructive events for the organization. Conflict in many educational organizations, including universities is a serious problem. Conflict management is a process of identifying an appropriate role in the conflict between groups and includes appropriate techniques for the removal of inefficiencies or stimulation of organizational effectiveness. The quantum skills of conflict resolution is a theory that is based on chaos theory and quantum theory, which introduces the seven basic skills for conflict management. This study introduced quantum skills related to conflict management in educational organization as well as their application techniques. 
Materials and Methods: This review article was carried out by searching databases such as PubMed, Elsevier and IranMedex, with conflict and quantum skills as keywords as well as their English equivalents. From 47 articles obtained, 25 articles were assessed.
Results: Research shows that quantum skills are great analytical capabilities for conflict resolution and management and can be effective in the perception and improvement of the organization and useful for management and leadership in complex situations. According to this model, educational organizations are flexible and creative and constantly changing, without any limits. 
Conclusion: Experts need quantum skills for conflict resolution. These skills help the managers of 21st century to confront the mental skills required to manage the persons and resolve conflicts. Quantum managers can solve the problems of educational organizations through communication and discussion. 

Keywords: Conflict, quantum skills, management, educational organizations.
Full-Text [PDF 321 kb]   (2569 Downloads)    
Type of Study: Original Research | Subject: Curriculum
Received: 2016/03/14 | Accepted: 2016/03/14 | Published: 2016/03/14
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Naderifar M, Barkhordar M, Nemati Dehkordi S, Jalalodini A, Ghaljaei F. The role of quantum skills in conflict resolution in educational organizations: A review article. 3. 2018; 1 (2) :11-15
URL: http://jamed.ir/article-1-33-en.html


Volume 1, Issue 2 (winter 2018) Back to browse issues page
Journal of Advances in Medical Education
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